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Creative Problem Solving & Innovation (Design Thinking Workshop)
Unlock creativity and problem-solving through human-centered design. Learn how to empathise, ideate, prototype, and present innovative solutions that drive change.
About the Program
A highly practical and engaging workshop designed to help professionals solve complex problems, think creatively, and drive innovation using proven Design Thinking frameworks. This program equips your team with critical thinking, structured problem-solving skills, and leadership mindset needed to lead change and generate breakthrough solutions in the modern workplace.
What You’ll Learn (Core Modules)
Apply the full design thinking process to real business problems
Understand the 5-step design thinking cycle and how it can be used as a practical tool for innovative problem solving. You’ll explore case studies and work through a 2-day design challenge to experience the process end-to-end.
Adopt a truly human-centered mindset
Learn to focus on users’ needs, desires, and challenges rather than jumping straight to solutions. You’ll identify extreme users, distinguish observation from inference, and conduct real empathy interviews to uncover deeper insights.
Turn user insights into powerful problem statements
Practise unpacking interview findings and translating them into clear, focused points of view. You’ll use tools like Plutchik’s Wheel of Emotions to understand how users feel and craft “game-changing” problem statements that inspire better solutions.
Generate bold, creative ideas with structure
Learn how to scope effective brainstorming sessions, create the right environment for creativity, and apply proven brainstorming techniques. You’ll practise moving from many raw ideas to a focused set of promising solutions.
Test, gather feedback, and iterate with confidence
Run actual testing sessions with users, using simple feedback collection frameworks. You’ll learn how to refine your prototypes, redefine the problem if needed, and improve your solutions through multiple iterations.
Present ideas that persuade and drive action
Use the A.I.D.A. framework (Attention–Interest–Desire–Action) to present your solutions in a compelling way. You’ll practise pitching your ideas clearly and confidently so stakeholders understand the value and are willing to support implementation.
Package Details
This course is ideal for:
- Managers & team leaders
- Corporate professionals
- Business owners & entrepreneurs
- Project managers & department heads
- Anyone who needs to solve problems & innovate at work
Training Outcomes
By the end of this program, participants will be able to:
- Apply Design Thinking to solve real problems
- Generate innovative ideas with confidence
- Lead collaborative problem-solving sessions
- Make smarter decisions with critical thinking
- Improve overall team performance and creativity
Duration :
- 2 Days
- HRDC Claimable
Want to equip your team with future-ready innovation skills?
Contact us today to request a proposal or book a free consultation.